Privacy Policy

Last updated: May 1, 2026

Chenghao Tech ("we", "us", or "our") is committed to protecting the privacy and security of personal information belonging to all visitors and users of our website (collectively "you"). This Privacy Policy outlines our practices regarding the collection, use, disclosure, storage, and protection of your information when you access or use our website www.chenghao-tech.com (the "Site"). By using the Site, you consent to the practices described in this policy.

1. Information We Collect

We collect information in two categories: personal information (identifiable to you) and non-personal information (anonymous data). The types of information we may collect include:

• Personal Information: Name, email address, phone number, company name, and any other contact details you provide when submitting an inquiry, contacting us, or completing forms on the Site.
• Inquiry-Related Details: Information about your product requirements, order specifications, service requests, or other details you share with us.
• Technical/Usage Data: IP address, browser type and version, device information, pages visited, time spent on the Site, referral sources, and other anonymous usage data collected automatically through standard web technologies.

2. How We Use Your Information

We only use your information for legitimate business purposes, including:

• Respond to your inquiries, provide support, and fulfill your requests for product/service information.
• Process, manage, and follow up on your orders or potential business transactions.
• Improve the functionality, content, and user experience of the Site.
• Send you relevant communications (e.g., technical updates, quotations, order status) that you have explicitly requested; we will not send unsolicited marketing communications.
• Comply with legal obligations and protect our legitimate business interests.

3. Disclosure of Your Information

We will never sell, rent, lease, or trade your personal information to third parties for commercial or marketing purposes. We may share your information only in the following limited circumstances:

• With trusted third-party service providers (e.g., logistics partners, payment processors) who assist us in fulfilling your orders, provided that these providers are bound by strict confidentiality agreements and only use your information to perform the requested services.
• When required by law, regulation, or legal process (e.g., court order, government request).
• To protect the rights, property, or safety of Chenghao Tech, our users, or the public (e.g., fraud prevention).

4. Cookies and Tracking Technologies

The Site uses cookies and similar tracking technologies (e.g., web beacons) to enhance your browsing experience, analyze Site traffic, and understand user behavior. Cookies are small text files stored on your device that do not contain personal information.

You have the right to disable or delete cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of the Site (e.g., preventing you from accessing certain features).

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security audits, and staff training on data protection.

While we take reasonable steps to secure your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously update our security practices to mitigate risks.

6. Your Rights Regarding Personal Information

Depending on your jurisdiction, you may have the following rights under applicable data protection laws (e.g., GDPR, CCPA):

• Right to access: Request a copy of the personal information we hold about you.
• Right to correction: Request correction of inaccurate or incomplete personal information.
• Right to deletion: Request deletion of your personal information (subject to legal obligations to retain certain data).
• Right to withdraw consent: If you have given consent to process your information, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe (typically 30 days) as required by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.